Frequently Asked Questions

We stock luxury lace frontal wigs, natural-looking synthetic lace wigs, protective-style braided wigs, and premium human-hair ranges including the Signature Collection, Couture Crown Collection and Essentials Collection.

Try our beginner-friendly Essentials Collection for easy, everyday styles. Prefer a ready-to-wear synthetic? See bestsellers like “Mica” 20″ lace front, or browse all synthetic wigs. For human hair, explore lace frontal wigs for maximum styling freedom.

Not sure what suits you? Check our quick guides: Determine Face Shape and Wig Cap Size.

Measure using our Wig Cap Size guide. If you have a petite head, see Small Cap Wigs. Example: this glueless human-hair option is a Small Cap—12″ Rooted Ash Brown Mix (Small Cap).

HD lace gives a finer, more transparent finish; lace frontal (typically 13×4/13×5) offers the most styling versatility; lace closure focuses parting at the crown. Explore lace frontals and lace closures; many are glueless, like this human-hair unit: “Shara” 16″.

Deep-dive guide: The Ultimate Guide to Wigs.

Only heat-resistant synthetics should be styled, and on low heat. See our how-to: Heat-style your synthetic wig safely. Looking for heat-safe looks? Try “Mica” or browse Synthetic Lace Wigs.

Use a wide-tooth comb, sulfate-free products and a satin/silk bonnet at night. Read: Synthetic Wig Care Tips. Essentials: wig caps, brushes & accessories.

UK Mainland: Standard 1–3 working days (£5, free over £99) or Express 1–2 working days (£6.99). Offshore UK, Europe, North America and more are available—see our Shipping & Return Policy for full rates and timeframes.

Please contact us within 3 working days if there’s an issue and initiate returns within 7 days of delivery. Items must be unworn, unbrushed, odour-free with lace/tags intact. Refunds are typically processed within 7 working days (up to 14 working days to resolve). Full details: Shipping & Return Policy.

Yes — Klarna is available at checkout (subject to eligibility). You can also pay with major cards at checkout.

Absolutely — message us for sizing, colour-match or styling advice, or visit our Hull boutique. Contact details are on our Contact page.

Yes — see Small Cap Wigs, plus glueless human-hair options like this small-cap glueless wig. Our Essentials Collection is ideal for first-timers.

Head to New In for the latest drops, or explore premium arrivals in the Signature and Couture Crown collections.

Start with a breathable wig cap, a gentle brush/comb, and (optional) grips or glue depending on your application method.