Get in touch
We're a small UK team who reply personally to every message — usually within a few hours during the day.
The fastest ways to reach us
Response times
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DMs: 2–6 hours during UK business hours (9am–7pm)
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Email: within 24 hours on business days
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Weekends: messages replied to first thing Monday morning
Not sure which wig is right for you?
Message us with your skin tone, undertone, and the vibe you're going for. We'll recommend three options and send extra photos before you commit. We'd rather help you choose right the first time than deal with disappointment after.
Book a consultation in person
Want to try before you buy? Book an in-store appointment and we'll help you find the perfect wig face-to-face.
Order support
Existing order questions — tracking, delivery, exchange, or return — please email estellewigsandmore@gmail.com with your order number in the subject line and we'll get straight on it.
Wholesale, press & collaborations
For wholesale enquiries, brand collaborations, or press requests, please email us with subject line "Business" and we'll route it to the right person.
Returns policy
Before you contact us about a return, please read our Shipping, Returns & Order Processing Policy — wigs must be unworn, unbrushed, and in original packaging within 7 days of delivery.
