Orders are processed and shipped within 1-2 working days.
If the item purchased is not available or there is a slight delay we will be sure to let you know in good time.
Orders are shipped through Royal Mail first class signed for post for domestic orders
All International Parcels-Tracked and signed for service
Tracking Numbers will be emailed to you once your order has shipped
Delivery Time: Royal Mail aims to deliver by the next working day within the UK
International Orders: Europe within 3-5 working days.Rest of the world within 5-7 working days
Free Shipping for orders above £65 UK Only
Want it sooner…We are happy to ship via DHL
DHL Shipping Tariffs:
REST OF WORLD-£49
Not received your order within the stated delivery time
No Worries…Contact us via email firstname.lastname@example.org
Your Parcel is considered lost if you have not received
UK-10 working days after the due date
International-20 working days after the due date for items in Europe, after 25 working days for rest of world
Please check item for any faults before wearing or cutting any lace or tags.
If there is a fault with the item please get in touch with us within 3 days and return within 7 days
If colour is not suitable or its not quite what you imagined, please DO NOT wear the item if you intend to send it back.
Item must be sent back in its original condition with intact internal packaging item must be returned unworn, unbrushed, complete with tags and original packaging and lace intact.
NO refunds will be issued for wigs that show sign of use, have been brushed or have acquired additional odours.
If you are not entirely satisfied with your purchase, you can return the item for a full refund within 7 days as long as it is still in its original package and in an unused re-saleable condition.
Buyer pays return postage.